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Genesis 400 Electric Patient Lift

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Genesis 400 Electric Patient Lift

Item #: PL400HE
Manufacturer: Bestcare
List Price: $1,599.00
as low as $27.80/month

Availability: In stock


  • Requires no tools
  • 400 lb capacity
  • Low 4.5" base
  • Foot pedal for opening legs
  • Includes charger & battery


Authorized Bestcare Dealer


This homecare power patient lift is built for years of trouble free service with "no tools required" assembly. Quick snap connections require no tools. Powered Lifter uses rechargeable batteries with on-board charging system.  Battery Charger is built into the Lift's control box. Battery and charging system includes low charge and load capacity warning.

Notable Features
This patient lift has a lift and lower emergency back up system. This lift also features tool-free assembly and disassembly - great for storage and transport, and has a beep warning for low battery and when the weight capacity is approached.
Additional Information
Some assembly required. Most Patient Lifts come packaged in three main components. We usually ship in 1-2 business days; some products are able to “Express Ship” same day, if the order is placed by 1 PM EST. Average delivery time is 3-5 business days in the Continental USA.

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Safe Working Load: 400 pounds
Overall Length : 41"
Mast Height : 46"
Spreader Bar Max Height : 66"
Spreader Bar Min Height: 21"
Base Closed : 26" External Width
Base Closed : 21" Internal Width
Base Open : 35.5" External Width
Base Open : 30.5" Internal Width
Overall Base Height : 4.5"
Front Caster : 3"
Rear Caster : 4"
Unit Net Weight : 75 pounds


Amica Medical Warranty

For warranty claims with your Patient Lift, call our expert customer service representatives, and we will arrange to have the replacement parts sent. Amica Medical is an Authorized Dealer and Service Center for all products in our store. If you need on-site service, please call to arrange a visit from our network of Manufacturer’s Approved Service Centers. Service calls are not covered by Manufacturer’s Warranty, and have a minimum charge of $85.00.

All Durable Medical Equipment has a Limited Manufacturer’s Warranty. The following parts will be repaired or replaced at our discretion, during the warranty period.

Warranty Details

Lift Frames and Spreader Bar:  3 years

Actuator:  2 years

Parts including casters, control box, PCB, pendant, charger:  2 years

Batteries:  1 year

Hydraulic Pump:  1 year

Note: Any product abuse or intentional misuse voids the warranty.


Return Policy

Most items may be returned within 30 days of receipt for a full refund. All items must be in their original packaging and meet the following conditions:

  • Product must be in new condition. For example, no cracks, scratches, dirty or marked tires, or any indications of usage.
  • Product must be returned in its original packaging.
  • A Return Merchandise Authorization must be requested from Patient Lift USA within 14 days of delivery of the product.
  • Once an RMA has been received, products must be returned within 14 days.

Some products require a 25% restocking fee for returns. Heavy products shipped via Freight, may incur additional shipping charges, which are not refundable. These include:

  • Lift chairs
  • Vehicle lifts
  • Patient Lifts

All returned products require a Return Merchandise Authorization number. Returns received without this number will not be credited. The easiest way to request an RMA number is by calling us at 888.826.4423, option 3.


PLEASE NOTE: Products returned without an RMA number will not be credited. To receive full credit, items must be shipped within 14 days from the day the RMA Number and shipping information were provided by Amica Medical Group of Companies.


Return Shipping

Unless Amica Medical made an error, return freight is the customer responsibility. We will be happy to help you determine which shipping method to use once you have requested your RMA number. We highly recommend insuring larger items for their retail value to protect against shipping damage.

Please be sure to carefully follow all return-shipping instructions that are included with your Return Merchandise Authorization number. If an item is returned to the wrong address, Amica Medical reserves the right to charge for any additional shipping fees associated with shipping the item to the correct location. In addition, if a scheduled pickup with a delivery carrier is missed, Amica Medical may institute an additional fee per missed scheduled pickup.


Cancelled Orders

Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RMA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 25% restocking fee (minimum $25) will apply. Second-Day and Next-Day shipping costs will not be credited if delivery is refused. Heavy products shipped via Freight, may incur additional shipping charges, which are not refundable.



Once your return is received, Amica Medical will issue a credit to the credit card used for the purchase. Please allow up to 4 weeks for your credit to be issued.

If your item is defective or was damaged in shipping, please call us at 888.826.4423 or email us at We will arrange for the item to be repaired or replaced promptly.